General

• Where does the IFC 2025 take place?
  • It is hosted at the Kap Europa, Kongresshaus der Messe Frankfurt. 
    The venue address is Osloer Str. 5, 60327 Frankfurt am Main

• When does IFC 2025 take place?
  • IFC 2025 will take place from October 5th to 7th (congress in Frankfurt) and until October 10th (including plant tours). 

• How can I reach the venue?
  • You ou can easily reach the venue by taxi or public transportation. Please find further information here. 

• Why do I need to create an account for the event website?
  • For the congress, we need some personal information from you, to create a correct invoice and to make your stay as comfortable as possible (food preferences, allergies etc.)

• What does my congress include?
  • The 2-day ticket includes the welcome reception October 5th, access to the full congress programme including the exhibition, the plenary and workshops on October 6th and 7th and the farewell dinner on October 7th. 
  • The day ticket for Monday includes access to the congress incl. exhibition and plenary on October 6th.
  • The day ticket for Tuesday includes access to the congress incl. exhibition and plenary on October 7th as well participation in the farewell dinner. 

• When are we going to receive the tickets?
  • The QR ticket will be provided a few days prior to the start of the congress via e-mail. This QR code will be scanned on-site in Frankfurt, and you will then receive your badge.

• I have registered for the event, unfortunately, I must cancel at short notice.
  • If you are unable to attend the congress as planned, a name change is possible. In this case, please send us the name of your colleague by email (ifc2025@time-change.com), and we will arrange the name change accordingly.
  • Please note that cancellation of the congress ticket and reimbursement of the costs are not possible

• Is it possible to bring an accompanying person to the Welcome Reception and/or the Farewell Dinner?
  • Yes, this is possible. Please provide the accompanying person's details during your registration. Below the selection of the congress ticket, you can enter the contact details of the accompanying person and select the program items she / he would like to attend.

• How to get a Visa Invitation Letter?
  • You can create and download a Visa Invitation Letter on the IFC 2025 website. You will be given the opportunity to create a Visa Invitation Letter for Germany/Schengen States when booking your congress ticket, in the lower section of the registration form. Please enter all the necessary information there. 

• Afterwards, you will have the option to download the visa support letter at the top section of the registration form, next to the red box "Start an additional registration”.

• Can I also request a visa support letter for my accompanying person?
  • Yes, this is possible using the same form within your registration. Simply overwrite your information with the accompanying person’s details. Afterwards, you can download the visa support letter in the upper section of the registration form as well.

• How do I get my exhibitor badge / badges for the booth staff?     
  • To receive an exhibitor badge or a badge for booth staff, it is necessary to purchase a congress ticket and complete the registration process. 
    During registration, you can enter the exhibitor code to redeem the free badges included in your package.

• How many free exhibitor badges are included in the exhibitor packages?
  • The packages include the following number of free badges:
    • Leaf: 1x
    • Tree: 2x
    • Forest: 3x

• I have received a code. Where can I enter it during registration?
  • Please enter the code in the "Coupon Code" field on the final page of the registration. You must first click on "Book Now" to reach this page, where you can also adjust your billing details.

• How can I book one of the listed hotels?
  • Please either use the "Book Hotel" button directly or send an email to the provided email address with the reference "IFC 2025". Please note the deadlines until which the rooms are available at the listed rates.

• Can I make my own hotel arrangement without using the options on the website?
  • The listed hotels are merely our recommendations. These hotels are located near the congress venue and have offered exclusive rates. However, you are of course free to book accommodation at any other hotel of your choice.

• How do I register for a Plant tour?
  • You will find all information regarding the Plant Tours offered on this page https://ifc2025.com/plant-tours. In the drop-down menu you will find the different destinations. At the bottom of the page of the respective destination you have the possibility to book the tour under “Book your Plant Tour”. 
  • Please note that you must attend the congress holding a 2-day pass in order to attend plant tours. Furthermore, we ask for your understanding that not more than 5 delegates from the same country and 2 delegates from the same company/group are admitted for one specific tour. Tours are open to congress delegates from outside the hosting country only.
  • After you have completed the booking process, the hosting EUROFORGE Member Association will verify your registration. If you are not accepted for the Plant Tour, we will inform you as soon as possible.

• What do I do if the tour is fully booked?
  • When booking a Plant Tour, you will be informed about the number of places still available. If the tour is fully booked, you have the option of registering on a waiting list. You will find the waiting list in the booking process of the respective tour under “Plant Tour”. You can also use this link: https://plant-tour.ifc2025.com/waitlist-plant-tour. Furthermore, you have the option of being placed on the waiting list for several destinations. As soon as there is availability on one of the tours, we will contact you.

• How to get a Visa Invitation Letter?
  • You can create and download a Visa Invitation Letter on the IFC 2025 website. On the one hand, you will be given the opportunity to create a Visa Invitation Letter for Germany/Schengen States when booking your congress ticket. On the other hand, you will find a link under "Additional Information" on the Plant Tour pages of the respective countries. Please note that a separate visa and therefore a separate Visa Invitation Letter must be created for Türkiye, as Türkiye is not a Schengen state.

• How do I pay for my Plant Tour ticket?
  • After you have completed the booking process, you will receive an invoice by e-mail. You can also download the invoice from your account at any time. Please transfer the amount without any fees for the recipient to the specified account within the specified payment period.
  • Your registration will be held until the payment deadline is reached. If no payment has been received by the end of the payment period, the space on the tour will be released and made available for sale again.

• Does the Plant Tour Ticket include travel insurance?
  • Only for the destinations Poland and Italy, comprehensive travel insurance is included within the respective country. Travel insurance is not included in all other countries. Please note that the travel insurance is only valid on the ground of the respective country (Italy & Poland/Czech Republic). It does not cover the airport transfer in Frankfurt nor the flight to the destination. 
  • For further information, please get in touch with the contact person for your booked Plant Tour

• Who can I contact if I have further questions concerning the plant tours?
  • On each Plant Tour page if the respective country under the headline “Additional Information” you will find the contact details of the person responsible. 

• Can I cancel my Plant Tour booking?
  • After the registration is completed and approved by the hosting EUROFORGE Member Association, cancellation is not possible anymore and no refunds will be issued.  
  • Depending on the Plant Visit Tour destination, name changes are possible only up to a certain point in time. However, fees will be charged for changes, which vary depending on the tour. For further information please send us an email to Ifc2025@time-change.com.

• Can I take someone with me on the tour?
  • ​​​​​​​No leisure activities are planned or offered for accompanying people. Nevertheless, you are welcome to bring someone with you if capacity permits. Please send us an e-mail (ifc2025@time-change.com) for this purpose. We will be happy to check whether the booked capacities allow for an accompanying person and at what fee this person can be booked.

• Do I need to take anything into account for the Plant Visits?
  • ​​​​​​​No cameras, cell phones or recording devices of any kind will be permitted on the Plant Tours. Attendees are encouraged to leave these items in their hotel rooms or on the buses. Furthermore, sturdy shoes are mandatory during all Plant Visit Tours. If you have safety shoes, you are welcome to wear them. The safety instructions within the companies visited must be followed.

• What is included in the tour?
  • ​​​​​​​The tour includes accommodation for two nights for one person, the transfer to the plant visits as well as meals as per itinerary. Beverages at mealtimes are also included. For the destinations of Poland/Czech Republic, Italy and Türkiye the transfer from the conference venue in Frankfurt to the airport in Frankfurt and the flights to the respective destinations (as stated in the itinerary) are also included. Travel by bus from Frankfurt to Plant Visit Tour destinations and return to the airport (as stated in the itinerary) is included for the tours Germany West and Germany South.
  • Please note that return flights, additional overnight stay and beverages outside the meals are not included in the package. 
  • The itinerary for each tour can be found on the Plant Tour page of the respective country. Please note that the itinerary is subject to change. Here, you will also find information on the plants that can be visited during each tour.  

• ​​​​​​​Where do I receive my flight tickets?
  • ​​​​​​​The flight tickets for the plant tour will be sent to you by email approximately two weeks before the start of the congress.